The Update

Beware Auto Repair Scams

Unless you’re an auto mechanic or self-professed expert on cars, you likely don’t know all there is about the inner workings of your car. This can make you vulnerable to falling for an auto repair scam, which can be challenging to spot.

Here’s what you need to know about auto repair scams, and how to keep yourself from falling victim.

How Auto Repair Scams Play Out

Auto repair scams can come in many forms, but they generally follow a similar pattern. Here are a few common scenarios:

• The mystery problem scam. You take your car in for a simple issue, like an oil change or tire rotation and the mechanic “discovers” a more serious, often vague problem requiring immediate attention.
• The bait and switch scam. Here, a repair shop advertises a low price for a common service. Once your car is in the shop, they’ll find additional “necessary” repairs that inflate the final bill. The shop may even perform the extra work without your consent, leaving you with no choice but to pay.
• The used parts scam. In this scam, a mechanic charges you for new parts but installs used or refurbished ones. The parts may be of inferior quality, leading to more frequent breakdowns and the need for additional repairs..
• The endless repairs scam. After completing a repair, the mechanic tells you that another unrelated issue needs fixing. This cycle continues, with one repair leading to another, making it seem like your car is constantly in need of service.

Red Flags to Watch Out For

Look out for these warning signs that you may have been targeted by an auto repair scam:

1. Unsolicited repair suggestions.
2. Vague or confusing explanations for repairs that are allegedly necessary.
3. High-pressure tactics.
4. Refusal to provide written estimates.
5. Unexplained charges on the invoice.

Protect Yourself

Here’s how to protect yourself from falling victim to an auto repair scam.

First, before hiring a mechanic or heading to an auto repair shop, do your research. Look up reviews online, ask for recommendations from friends or family and check the shop’s credentials. It’s also recommended that you familiarize yourself with your car’s basic maintenance needs and how it functions. The more you know, the less likely you are to be taken advantage of.

Next, get a second, or even third opinion on any major repairs before agreeing to have work done. Comparing estimates can help you determine if a shop is overcharging or recommending unnecessary work.

Keep detailed records of all repairs and services performed on your vehicle so you can

track its history and identify any inconsistencies if a mechanic claims something needs repeated attention.

Finally, if you find a mechanic you trust, stick with them. Building a long-term relationship can help ensure that your car receives honest, high-quality service over time.

Auto repair scams can be a nightmare for car owners, but by staying informed and vigilant, you can protect yourself from falling victim. Stay safe!

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