Why Us
Your neighborhood is our neighborhood. We work and live here too. You’ll see us in the credit union, on the soccer field, in the store, and at school pick up. And you’ll see us volunteering in the community. Your concerns and dreams for your neighborhood are ours as well.
When you choose us, you’re choosing:
- A personal banking experience designed for your unique needs.
- A direct one-on-one connection to financial expertise - regardless of how you choose to do business with us.
- Access to simple, mobile & online tools, whenever and wherever you need it.
- Financial services that help make your dreams come true.
Your money stays here
We’re not headquartered halfway across the country. We lend here, work here, and invest right here in our communities.
We support our communities
People helping people is in our DNA
Rio Grande has a strong commitment to the communities where our members live, work and play, and this has been who we are since 1953. Through the support of non-profit organizations, employee involvement, our Make the Change program, educational workshops, and financial literacy efforts in the schools, Rio Grande continually brings immeasurable value to our communities, positively affecting thousands of lives.
We offer programs other banks don’t
We believe in going above and beyond great banking solutions to offer things you won’t find at other banks, like our combined Debit and Credit Card rewards, our Make the Change program, our youth programs that help kids learn that saving money can be fun, or a multitude of services designed to help your financial dreams come true.
We are low income designated
RGCU has received its Low Income Designation (LID) from the National Credit Union Administration (NCUA). The designation provides the credit union access to additional resources to reach underserved and low-income communities.
We want to help you learn
As a not-for-profit financial cooperative, we know it’s part of our responsibility to help educate our community. We offer seminars throughout the year on a number of financial topics for small business owners, individuals, teens, and those interested in wealth management or mortgages services.
We Are CDFI Certified
CDFI (Community Development Financial Institutions ) certification is a reflection of our mission of promoting community development and providing technical support services in conjunction with affordable loans to members and member businesses. CDFI certification allows RGCU to better serve low and moderate-income consumers and promote financial inclusion in our area. The benefits are numerous, including access to financial grants from the US Treasury's CDFI Fund, partnership opportunities with community organizations, and the ability to raise funds from foundations, corporations and state and local governments. We're proud to be a part of the 800+ certified CDFIs currently in the US.
RGCU is a Minority Depository Institution (MDI)
That means RGCU is a federal insured depository institution where (1) 51 percent of our membership are minority individuals; (2) a majority of the board of directors is minority; and (3) the community that we serve is predominantly minority.
We are your local bank for business
Across this community, many businesses count on us. Many are the businesses you frequent day-to-day.
Ayudamos a personas nuevas en los Estados Unidos
RGCU es una cooperativa de crédito Juntos Avanzamos. Estamos aquí para ayudar, no importa de dónde sea. Aprende más ?
Secure mobile & online services
We can offer the technology of the big guys without the headache. Banking should be easy. That’s why we’ve got all the tools you’ll find at our big competitors—like a robust online banking system and a mobile app with person-to-person payments, mobile check deposit and so much more—minus the things that stress you out. (Like excessive fees?)
About Us
We help make people's dreams come true.
Rio Grande Credit Union Fact Sheet
Corporate headquarters
Rio Grande Credit Union
301 Rio Bravo SE
Albuquerque, NM 87105
505-262-1401
About us
Rio Grande Credit Union is a full-service financial institution offering savings, lending, checking and payment solutions.
As a credit union, Rio Grande is a member-owned, not-for-profit financial cooperative dedicated to improving its members’ lives and helping people's dreams come true. Credit unions are the only democratically-controlled financial institutions in the U.S. Members elect a volunteer board of directors to oversee the credit union. In contrast, banks are for-profit entities, run by paid board directors, with all profits benefitting bank shareholders.
Because Rio Grande isn't focused on making a profit, we’re able to offer lower rates on loans and credit cards, as well as higher earnings on savings — giving back more to members.
Additionally, credit unions educate members about money matters. We provide resources, such as in-branch financial advisors, online and print newsletters, educational materials, seminars and community involvement, to help members and nonmembers alike make informed financial decisions.
Our purpose is to help members' dreams come true by providing ways to help them save and manage their finances. It’s part of our DNA of “people helping people."
Founded
1953
Regulatory agency
New Mexico Financial Institutions Division (NMFID)
Leadership
Board of directors—seven directors are elected to three-year terms
Total membership
47,506 members (as of May 29, 2024)
Total assets
$624,963,598 (as of May 29, 2024)
Branches and ATM network
Today, our extensive network of branches spans across the Albuquerque metro area. Our ATM network offers surcharge-free access to nearly 30,000 machines worldwide. We offer extended services through online and mobile banking, automated phone banking, and a toll-free service center.
We also belong to the CO-OP Network and offer an extensive shared-branching system, which allows members to complete surcharge-free transactions at more than 5,000 shared-branch locations.
Membership
Rio Grande Credit Union is open for membership to anyone who lives, works, studies or worships in Bernalillo or Sandoval County.
Insurance
Deposits are insured to at least $250,000 by the National Credit Union Administration (NCUA) and backed by the full faith and credit of the U.S. government.
The Credit Union Difference
When you look at all the financial products and services you'll find at Rio Grande Credit Union, there may not seem to be much difference between RGCU and banks. However, there are some critical factors that set us apart.
RGCU is a member-owned, not-for-profit financial cooperative dedicated to improving members' lives and helping them make their financial dreams come true. Credit unions are the only democratically-controlled financial institutions in the United States. You and other members elect a volunteer board of directors to oversee the credit union. The president/CEO reports to this board. Bank directors, however, are paid and are legally bound to make decisions that benefit stockholders. Banks make money for stockholders, not for customers.
Because credit unions aren't focused on making a profit, we're able to offer lower rates on loans and higher earnings on savings. Interest rates on credit cards and auto loans average lower than bank rates. Money market, savings and interest checking accounts provide higher rates—giving back more to members.
Additionally, we unions educate members about money matters. We provide resources such as free financial coaching, newsletters, educational brochures and seminars to help you make informed financial decisions. In short, you and other members are the focus of credit unions.
Quarterly Newsletter
Fall 2024
Did you know you can keep your account open even if you change jobs or move? That’s right! Once you’re a member, you can always be a member. However, if you would like to close your account, you may do so using one of the following methods:
- In person at one of our branches;
- Email – Send us your request to memberservices@riograndecu.org.
Closing Your Digital Account
If you would like to request the deletion of your Digital Banking Data, please complete one of the options above.
Board & Supervisory
Board of Directors and Supervisory Committee
The Board of Directors provides oversight of long-range objectives, policies, and the progress and health of the Credit Union. The Board is comprised of RGCU members, who are elected to three-year terms as unpaid volunteers. Our Supervisory Committee ensures the safety of the Credit Union’s assets.
To contact our Board or Supervisory Committee, please send your correspondence to the following mailing address:
PO Box 1121 4th St. NW, Suite P1
Albuquerque, NM 87102
Board of Directors
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Dianne Brown, Board Chair |
Irene Serna, 1st Vice Chair |
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Patty French, Secretary Treasurer |
Betty Valdez, Director |
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Ryan Pena, Director |
Lisa Sedillo-White, Director |
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Mark Sanchez, Director |
Supervisory Committee
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Claudia Armijo, Member |
